Delivery

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How long will it take for my order to be delivered?

Delivery depends on the items being ordered. All replica items can be delivered within 5 working days from the point of order. All other items will be delivered within fifteen working days from point of order. All orders placed will be despatched in accordance with the longest lead time item per order.

How much will my delivery cost?

You have two options at checkout, you can select Royal Mail track and trace or DPD. DPD is a fully tracked service with text updates and the ability to amend your delivery. The Royal Mail track and trace requires a signature upon delivery, no part of the delivery can be amended. Costs are displayed at checkout.

What countries do you deliver to?

We can dispatch worldwide to any country. Please note diffferent delivery charges may apply. For costs specific to your country, please contact us with your details and we will give you an accurate cost.

Can I track my delivery?

Upon dispatch, if you select DPD you will be sent an e-mail with your unique DPD tracking number. Using the following link you can follow your delivery progress: http://www.dpd.co.uk

For Royal Mail track and trace, you will also be sent tracking details.

Will my products arrive at the same time?

Where possible, we try to deliver in one go. However if there is a stock shortage on a particular item, we will send out multiple shipments. You will not be charged for any additional shipping costs.

Can I contact someone about my order?

If you need to contact someone regarding your order please contact us.

What happens if I have been sent the wrong items?

You must inform us within 5 working days of receiving an incorrect order what items you want to return. We will send you a returns document that needs completing and then we will arrange collection of the goods. If you inform us after 5 working days, we cannot accept returns.

What happens if my order/package arrives damaged?

If your order is damaged please contact us and we will arrange collection of the damaged items. Once these items have been processed at our warehouse, you have the option of either a refund or a replacement item.