Delivery

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How long will it take for my order to be delivered?

Delivery depends on the items being ordered. All plain replica items can be delivered within 5 working days from the point of order. All other items including replica shirts with name and number personalisation will be delivered within fifteen working days from point of order. All orders placed will be despatched in accordance with the longest lead time item per order.

How much will my delivery cost?

At checkout there is one option for UK delivery. We use two couriers and this is dependent upon the products ordered.  Orders solely for non-personalised replica items will be despatched via DPD with orders placed for all other items utilising Hermes as the courier. Orders placed for products that use both couriers will have products consolidated and be shipped by Hermes.

What countries do you deliver to?

We can dispatch worldwide to any country. Please note diffferent delivery charges may apply. For costs specific to your country, please contact us with your details and we will give you an accurate cost.

Can I track my delivery?

Upon dispatch, you will be sent an e-mail with your unique Hermes tracking number. Using the following link you can follow your delivery progress: https://www.myhermes.co.uk/

Will my products arrive at the same time?

Where possible, we try to deliver in one go. However if there is a stock shortage on a particular item, we will send out multiple shipments. You will not be charged for any additional shipping costs.

Can I contact someone about my order?

If you need to contact someone regarding your order please contact us.

What happens if I have been sent the wrong items?

You must inform us within 5 working days of receiving an incorrect order what items you want to return. We will send you a returns document that needs completing and then we will arrange collection of the goods. If you inform us after 5 working days, we cannot accept returns.

What happens if my order/package arrives damaged?

If your order is damaged please contact us and we will arrange collection of the damaged items. Once these items have been processed at our warehouse, you have the option of either a refund or a replacement item.